The company claims the popular Arctis headsets are “fine tuned for crystal clear highs, vibrant mids, and powerful bass”. It already has many firsts to its credit – the first gaming headset, first mechanical gaming keyboard, first gaming mouse with haptic feedback, most awarded headset in gaming (Arctis), first mouse with true 1-to-1 tracking, first high-res audio system in gaming, and first water resistant lightweight mouse. There are more than 40 patents to its name, that itself is a testimony to its passion for pioneering new tech. The Denmark-based company today has an extensive catalog with products known for its innovation, design and technology. With the stellar growth, soon the firm had a new name and began an expansion drive across Asia, Europe and North America. When the firm was founded by Jacob Wolff-Petersen it was called Soft Trading. Founded in 2001, the Danish company manufactures and sells gaming peripherals and audio accessories. Find some near you by using this GPS search.SteelSeries is a well known name in the gaming and esports industry. Drop your product at a certified e-recycling facility.We encourage you to research where to recycle the product at your nearest electronic recycling center.Is a one-time use code and does not retain any sort of monetary value. For the limited edition, out of stock, or end-of-life products - the warranty process will require approval from SteelSeries and may be subject to alternate resolutions.Ĥ. Is subject to the available inventory on ģ. *(Products will be replaced with the same model as the product in the original receipt, in cases where the same product is not available, alternative options will be provided)ĭetailed overview of the RMA Credit:ġ. If you have any questions about your coverage, contact us.This code will be issued in the form of a promotional code. Once the warranty process is successfully completed, you will be issued a Credit to fulfill your claim.This may include shipping in a destroyed product.
Return Process: You may be required to ship the product in.It is important that you do not recycle the product until you receive a replacement. Destroy on Site: You will be provided with instructions on how to physically destroy the product.Upon approval, the specialist will instruct you with one, or both, of the steps below:.For all warranty claims a valid proof of purchase is required.Warranty claims cover a like-for-like product* from our web store. If it is determined that the issue is hardware-related and falls under our warranty coverage, the specialist will initiate the warranty process and verification. A specialist from our Product Support team will attempt to remotely fix your issue.Here's how our warranty replacement works:
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